InstantRefund Start letter
Hotel refund requests

Prepare a stronger hotel refund request.

When a room does not match what was promised, or a hotel stay goes badly, a structured letter can help you explain the facts without sounding scattered.

Customer reviewing a letter

Best for room quality issues, booking disputes, and poor service

Use this page when the hotel, property, or booking experience did not match what you paid for. It helps you frame the problem clearly before you generate the draft.

Room not as advertised
Cleanliness or maintenance problems
Cancelled or mishandled booking
Poor service with documented impact

What to include

  • Hotel name, booking number, and check-in date.
  • A short record of what was wrong with the room or service.
  • Any requests you made on-site and how staff responded.
  • The refund, credit, or remedy you want.
Important: InstantRefund helps you create a clearer written request. It is not a law firm and not legal representation.

How to use this page

1

Review the scenario

Review the hotel-focused scenario details first.

2

Open the generator

Open the generator and choose Hotel as the service type.

3

Edit before sending

Edit the draft so it matches what happened during the stay.